There might be other issues affecting your ability to connect to your hosting account using FileZilla that you can solve by using a different value as your Host in FileZilla. It should match your hosting account's IP address. You are looking for the A (Host) record with in its Host column. For more information, see Manage DNS records.
Check your domain name's A record, and change it if necessary.Find and note the IP address for your cPanel or Plesk hosting account.To Check Your Domain Name's DNS Information
You can use this information to check the issue. If you don't know precisely what that means, don't worry. This happens by pointing your domain name's DNS A record to your hosting account's IP address. Your domain name must point to your hosting account. However, if you're not sure of your hosting account's user name, you can find it in the control panel for your cPanel or Plesk account. If you do not enter the correct user name, FileZilla does not produce a unique error. To correct this issue, reset the password for your cPanel or Plesk account. If you do not enter the correct password for your hosting account, FileZilla produces the following error: Command: Note: Need FTP help from a GoDaddy Guide? On our Contact Us page, click Chat Now for guidance 24/7. If you have problems establishing an FTP connection to your hosting account using FileZilla, check out the information below to help you resolve your FTP problem. Troubleshooting FileZilla FTP Connections
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